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Welcome to our Luxury Virtual Boutique. Our service offers:

  • Immediate, real-time expert advice
  • Knowledge and experience in luxury watch brands
  • Advice and guidance with your watch purchase
  • Reassurance that your chosen item is right for you
  • Support throughout your purchase journey
  • Christmas opening hours may vary, click here for more information
  • Opening hours 9:30AM - 7PM (EST), Monday to Sunday

The Virtual Boutique is currently closed. Please come back at 9:30AM tomorrow (opening hours 9:30AM - 7PM (EST), 7 days a week).

Please select an option from the list below to speak with a dedicated client service expert.

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There are currently no Virtual Boutique operators available, please try again shortly. Opening hours 9:30AM - 7PM (EST), 7 days a week.

About The Service

Welcome to our Luxury Virtual Boutique - offering you real time expert advice and guidance.

Let our in-house experts guide you through your own personalised shopping experience from the comfort of your own home or office. Our hands-free co-browsing option allows you to sit back and chat with our experts as they do the browsing for you.

Expert advice on some of the world's most renowned and prestigious brands.

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Rolex watch

Rolex watch servicing and repair at Watches of Switzerland

Rolex watches are designed and built to last.

From the conception of a Rolex watch to the time it leaves the workshops, every step of its development and manufacture follows a single critical requirement: quality. As a result, there is no limit on how long a Rolex watch can keep working, being handed down from one generation to the next, and living several lives.

Let an expert guide you

Let an expert guide you

With many years between services, your watch deserves the most exacting attention. As a Rolex Authorized Service Center, Watches of Switzerland is committed to offering you first-class after-sales service. Thanks to the exacting standards and expertise of our watchmakers, your Rolex watch can continue to perform its functions over time with outstanding reliability and exceptional beauty.

Servicing your Rolex at Watches of Switzerland

Watches of Switzerland is proud to be part of the worldwide network of Rolex-trained watchmakers, carefully selected for their uncompromising professionalism and expertise. We follow the Rolex Service Procedure, designed to ensure that every timepiece leaving a Rolex workshop complies with its original functional and aesthetic specifications.

Servicing your Rolex
Rolex authorized service

Your authorized service center

The watchmakers in our cutting-edge workshops are trained according to strict excellence criteria and assessed regularly by Rolex. From adjusting the length of a bracelet to carrying out a complete overhaul, every type of servicing operation for a Rolex watch can be entrusted to Betteridge.

Watchmakers

The Rolex service procedure

The Rolex service procedure is designed to ensure that every timepiece leaving a Rolex workshop complies with its original functional and aesthetic specifications. Each movement is completely overhauled and each case and bracelet is meticulously refinished to restore its lustre. Timekeeping accuracy and waterproofness are rigorously tested to guarantee the level of quality and reliability you naturally expect from a Rolex watch.

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Rolex watch Servicing

The two-year service guarantee

After a complete service, your Rolex is covered by a two-year Service Guarantee. This guarantee excludes any damage or deterioration that results from an accident or from mishandling of the watch. Any intervention by a non-Rolex-authorized third party or the addition of any non-Rolex-manufactured parts or accessories will void the Service Guarantee.

Rolex Service Card
Rolex Servicing
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