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Welcome to our Luxury Virtual Boutique. Our service offers:

  • Immediate, real-time expert advice
  • Knowledge and experience in luxury watch brands
  • Advice and guidance with your watch purchase
  • Reassurance that your chosen item is right for you
  • Support throughout your purchase journey
  • Christmas opening hours may vary, click here for more information
  • Opening hours 9:30AM - 7PM (EST), Monday to Sunday

The Virtual Boutique is currently closed. Please come back at 9:30AM tomorrow (opening hours 9:30AM - 7PM (EST), 7 days a week).

Please select an option from the list below to speak with a dedicated client service expert.

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There are currently no Virtual Boutique operators available, please try again shortly. Opening hours 9:30AM - 7PM (EST), 7 days a week.

About The Service

Welcome to our Luxury Virtual Boutique - offering you real time expert advice and guidance.

Let our in-house experts guide you through your own personalised shopping experience from the comfort of your own home or office. Our hands-free co-browsing option allows you to sit back and chat with our experts as they do the browsing for you.

Expert advice on some of the world's most renowned and prestigious brands.

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Boston, MA

02149 Encore Boston Harbor, Massachusetts 89109

About Services Brands Contact

Encore Boston Harbor is located just across the Mystic River from the city of Boston. The showroom resides in the 3 million square-foot Encore casino-resort, positioned aside the casino entrance. The expansive property is opulently appointed with red venetian glass chandeliers, an iconic floral carousel and a curated selection of world-class art throughout. The showroom is minimalist, yet luxuriously appointed. The storefront is clad in Spanish marble and the interior is lined in a zebra grass wall covering with white oak trim and wall board.

Showing Our new store utilises the latest Watches of Switzerland finishes to create a truly luxurious environment and experience for both our customers and world class brands.

Services & Repairs

Please see below to view which services are available in-store.


General Service and Restoration

To find out more about the full range of services Watches of Switzerland offers, please click here.


Store Hours

For up-to-date store opening hours, click here.

Monday through Wednesday: By appointment only

Brands in-store

Explore our selection of luxury brands available in-store.

Contact Us

By Phone

Opening hours apply. Please click here for more information.

617-936-5868
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